•  Dignity and respect by staff of all beliefs and choices of lifestyle and in all circumstances.

•  Privacy.

•  Confidentiality in all matters; personal and medical, and protection of interests; social and legal.

•  Freedom of movement and activity,subject only to safety.

•  Freedom of choice, so far as is practical.

•  A homely and safe environment.

•  Feel and be treated as a valued member of the small community of the Nursing Home.

•  Have visitors whenever and wherever wanted.

•  Associate with others and build up relationships, both inside and outside the Home.

•  Have spiritual, emotional and physical needs met and respected.

•  A high standard of nursing care, be given details of medical condition on request.

•  To have a named Nurse and named Care Assistant and to choose own General Practitioner and Dentist.

•  Be consulted on all aspects of living in the Home and nursing care and have the right to say “No”.

•  Go to bed at any time and to have a lie-in and breakfast in bed.

•  Have free access to the Matron, Proprietor and Inspectorate easily and have complaints taken seriously and dealt with promptly and fully.

Canford Healthcare has added Pentlow Care group to its growing list of care homes

» Inglewood
 

» Pentlow
 

» Barty House