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I wanted to thank you once again for the excellent care which Daddy received from you and from all the Summerdown and Pentlow staff during his stay. He really could not have been in a better place for this closing chapter of his life, and once he had settled in and got to know the staff he was really happy to be so well looked after.

— A Canford Resident's Family

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In light of recent troubling events at Southern Cross, Canford Healthcare as a quality provider has been asked to comment on the situation, which has sparked national debate.

Brian Cooney, Director of Canford Healthcare Group, a Nursing Home provider in the South East, makes a good comment on the latest nursing home crisis: “The over engineered financial structure of Southern Cross, with properties owned by groups of landlords with ever increasing lease (rent) costs, is what has caused its difficulty. The reality of the financial crunch and a slowdown in placements from local authorities highlights the increasing need for care homes to refocus and to continue to concentrate on quality of service and care.

Quality of care is what will bring good Nursing Home groups through the difficult patch. Providing good care means encouraging both staff and residents to get involved in activities and events, supporting people to lead fulfilled and stimulated lives. This leads to happier residents and more satisfied employees. From experience in Sussex and Kent, investing in at least two Activity Co-ordinators in every home with a program of regular activities means that staff are enjoyably engaged with residents – which strengthens bonds between Carers and recipients.”

Talk To Us

You can call Canford on
Tel: +44 (0)1202 545967

Canford Healthcare plc
2-6 Cromer Road
Branksome
Poole, Dorset
BH12 1NB, UK

info@canfordhealthcare.co.uk
or complete our ONLINE FORM

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It was comforting for my family to know that he was being looked after by caring and dedicated staff throughout his short stay, who made his final days as comfortable and pain free as possible.

— A Canford Resident's Family